Hello and thanks so much for visiting 'Poly & Bee'! If you're here, you likely have some questions for us. Please have a look below to see if we're able to answer them. If you can't find what you're looking for or just want to drop us a note, please feel free to contact us.
Do you design all your jewellery and accessories?
All our pieces are designed and handcrafted by me in my small 'studio' on our farm in Savernake NSW
Can you create Custom Pieces?
Yes! If you have a special occasion or would just like a special piece of 'Poly & Bee' just contact us and we can work together to create a piece of your very own piece.
How can I pay for my Order?
You can complete your order at the checkout using Visa, MasterCard or PayPal
How long does it take to ship my order?
Most order will be shipped 3-5 working days after your payment is received. If for some reason there is going to be a delay in shipping we will contact you to let you know. You will be notified once your order has been shipped.
Can I get a refund on my order?
No, unfortunately we are unable to offer refunds due to change of mind so please make sure you love your pieces before you place your order. If for some reason you receive your order and it is damaged or faulty please contact us via our ‘contacts’ page and we will arrange for a replacement piece to be sent to you.